Terms & Conditions
Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Semper Secure (“Company,” “we,” “us,” or “our”) governing your use of our website (www.sempersecure.com) and security services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access our website or use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
Services Overview
Semper Secure provides professional security services throughout New Jersey and Pennsylvania, including but not limited to:
- Unarmed security officer services
- Armed security officer services
- Concierge and patrol services
- Event security and crowd management
- Executive protection services
- Access control and monitoring
- Security risk assessments and consulting
- Fire watch services
- Loss prevention services
Services are provided subject to these Terms and any additional agreements executed between the Company and the client.
Use of Website
Permitted Use
You may use our website for lawful purposes only, including:
- Obtaining information about our services
- Requesting security assessments or consultations
- Submitting employment applications
- Contacting us with inquiries
- Accessing educational resources and blog content
Prohibited Use
You may not use our website to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt unauthorized access to our systems
- Harvest or collect user information
- Impersonate any person or entity
- Interfere with website operation or security
- Submit false or misleading information
- Use automated systems (bots, scrapers) without permission
We reserve the right to suspend or terminate access to our website for any violation of these Terms.
User Accounts
If we provide user accounts or login access in the future, you are responsible for:
- Maintaining confidentiality of login credentials
- All activities under your account
- Notifying us immediately of unauthorized use
- Ensuring account information is accurate and current
Service Agreements
Security Service Contracts
Security services are provided pursuant to written service agreements specifying:
- Scope of services and assignment details
- Service rates and payment terms
- Term and termination provisions
- Insurance and indemnification requirements
- Specific client requirements and protocols
Service agreements take precedence over these general Terms for matters specifically addressed in the service agreement.
Service Requests and Assessments
Requests for security assessments or service quotes do not obligate either party to enter into a service agreement. Free security assessments are provided for informational purposes without obligation to purchase services.
Modifications to Services
We reserve the right to modify, suspend, or discontinue any service with reasonable notice to affected clients. We will work with clients to minimize disruption from service changes.
Payment Terms
Service Fees
Security service fees are established in individual service agreements. Payment terms typically include:
- Hourly rates for security officer services
- Minimum service periods or shift lengths
- Overtime and holiday rate premiums
- Invoicing schedule (weekly, bi-weekly, or monthly)
- Payment due dates (typically net 15 or net 30 days)
Late Payments
Late payments may incur:
- Late payment fees (1.5% per month or maximum allowed by law)
- Suspension of services for accounts 30+ days past due
- Termination of services for accounts 60+ days past due
- Collection costs and attorney fees for delinquent accounts
Disputed Charges
Clients must notify us in writing of disputed charges within 15 days of invoice date. Undisputed portions of invoices remain due as scheduled.
Cancellations and Termination
Client Cancellation
Clients may cancel or modify service requests subject to:
- 24-48 hours notice for scheduled shifts or assignments
- 7 days notice for ongoing service agreements (unless agreement specifies otherwise)
- Cancellation fees may apply for insufficient notice as specified in service agreements
Company Termination
We may suspend or terminate services immediately if:
- Client fails to pay invoices when due
- Client violates terms of service agreement
- Safety concerns arise for our officers
- Client requests services outside our scope or capabilities
- Client engages in illegal activities
Effect of Termination
Upon termination:
- Client remains obligated to pay for services rendered through termination date
- Company will return client property and confidential information
- Provisions regarding confidentiality, indemnification, and limitation of liability survive termination
Insurance and Indemnification
Our Insurance
Semper Secure maintains:
- General liability insurance
- Workers’ compensation insurance
- Professional liability insurance (as applicable)
- Automobile insurance for company vehicles
- Bonds and insurance meeting New Jersey and Pennsylvania requirements
Certificates of insurance are available upon request.
Client Indemnification
To the fullest extent permitted by law, clients agree to indemnify, defend, and hold harmless Semper Secure, its officers, employees, and agents from claims, damages, losses, and expenses (including attorney fees) arising from:
- Client’s negligence or willful misconduct
- Defects in client premises or equipment
- Client’s violation of laws or regulations
- Actions or omissions outside the scope of our security services
- Third-party claims related to client operations
This indemnification does not apply to claims arising solely from our negligence or misconduct.
Limitation of Liability
Scope of Security Services
Security services are designed to deter, detect, and respond to security incidents but cannot guarantee prevention of all criminal activity, property damage, or personal injury. Criminal acts may occur despite the presence of professional security measures.
Limited Liability
To the maximum extent permitted by law, Semper Secure’s liability for any claims arising from security services is limited to:
- The amount of fees paid by the client for services during the 12 months preceding the claim, OR
- $100,000, whichever is less
This limitation applies to all claims, whether based on contract, negligence, strict liability, or any other legal theory.
Exclusion of Damages
Semper Secure shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits or business opportunities
- Loss of data or information
- Punitive or exemplary damages
These exclusions apply even if we have been advised of the possibility of such damages.
Exceptions
The limitations of liability do not apply to:
- Gross negligence or willful misconduct
- Personal injury or death caused by our negligence
- Violations of applicable law that prohibit limitation of liability
- Matters covered by insurance we are required to maintain
Intellectual Property
Our Content
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Semper Secure or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or republish website content without written permission
- Use our trademarks, logos, or branding without authorization
- Create derivative works from our content
- Remove copyright or proprietary notices
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.
User Submissions
By submitting content to our website (such as testimonials, comments, or employment applications), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.
You represent that you own or have rights to any content you submit and that such content does not violate third-party rights or applicable laws.
Confidentiality
Client Information
We maintain confidentiality of client information, including:
- Property layouts and security measures
- Access codes and security procedures
- Business operations and sensitive information
- Personnel information and access lists
Our officers and employees are trained and required to maintain strict confidentiality of client information.
Security Assessments
Information gathered during security assessments and consultations is kept confidential and used solely for providing security recommendations to the client.
Exceptions
We may disclose confidential information when:
- Required by law or legal process
- Necessary to protect safety or prevent criminal activity
- Authorized by the client in writing
- Information becomes publicly available through no fault of ours
Employment and Background Checks
Job Applicants
By submitting an employment application, you:
- Authorize background checks and verification of information provided
- Represent that application information is truthful and accurate
- Understand that false information may result in application rejection or employment termination
- Consent to contact with references and previous employers
Equal Opportunity
Semper Secure is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Privacy and Data Protection
Use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy.
By using our website or services, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.
Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Jurisdiction and Venue
Any disputes arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in Burlington County, New Jersey. You consent to personal jurisdiction and venue in these courts.
Informal Resolution
Before initiating formal legal proceedings, parties agree to attempt good-faith informal resolution by:
- Providing written notice of the dispute
- Engaging in at least one meeting or call to discuss resolution
- Considering mediation if informal discussions are unsuccessful
Arbitration (Optional Provision)
[IF APPLICABLE: Parties agree to resolve disputes through binding arbitration in accordance with the rules of the American Arbitration Association, except for claims seeking injunctive relief or involving intellectual property.]
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
Compliance with Laws
Licensing and Regulations
Semper Secure maintains all required licenses and permits for security operations in New Jersey and Pennsylvania, including:
- New Jersey Security Officer Registration Act (SORA) licenses
- Pennsylvania security agency licensing
- Armed security permits and firearms authorizations
- Business registrations and certifications
Client Obligations
Clients are responsible for complying with all applicable laws and regulations related to their operations and use of security services.
Force Majeure
We are not liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including:
- Natural disasters, severe weather, or acts of God
- War, terrorism, civil unrest, or government actions
- Strikes, labor disputes, or supply chain disruptions
- Public health emergencies or pandemics
- Utility failures or telecommunications outages
During force majeure events, obligations are suspended to the extent affected, and we will make reasonable efforts to resume performance.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them enforceable while preserving original intent.
Entire Agreement
These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Semper Secure regarding use of our website and services, superseding any prior agreements or understandings.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Contact Information
For questions about these Terms or our services, please contact us:
Semper Secure
Legal Department
Email: info@sempersecure.com
Phone: (609) 342-9657
Website: https://sempersecure.net/