Privacy Policy
Semper Secure (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.sempersecure.com), use our services, submit inquiries, or otherwise interact with our company.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
Request Security Services or Assessments:
- Name and contact information (email, phone number, address)
- Company or organization name
- Property details and security needs
- Current security measures and concerns
Submit Employment Applications:
- Name, contact information, and address
- Resume, work history, and references
- Professional certifications and licenses
- Background check authorization
- Emergency contact information
Contact Us or Request Information:
- Name and contact information
- Subject matter and message content
- Any information you choose to provide in communications
Subscribe to Communications:
- Email address
- Communication preferences
Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing activities:
Device and Usage Information:
- IP address and general location
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Click patterns and navigation paths
Cookies and Similar Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
- Analyze website traffic and performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
- Provide security services you request
- Conduct security assessments and consultations
- Communicate about services, scheduling, and billing
- Respond to inquiries and customer service requests
- Send confirmations, invoices, and service notifications
Employment and Recruiting
- Process employment applications
- Conduct background checks and verify credentials
- Communicate with applicants about opportunities
- Manage employee onboarding and HR processes
Business Operations
- Maintain and improve our website
- Analyze website usage and user behavior
- Develop new services and improve existing offerings
- Conduct market research and business planning
- Ensure security and prevent fraud
Marketing and Communications
- Send newsletters and promotional materials (with your consent)
- Provide information about security services and industry updates
- Announce new services, features, or company news
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in any marketing email
- Contacting us at privacy@sempersecure.com
- Calling our office at [PHONE NUMBER]
Legal and Compliance
- Comply with legal obligations and regulatory requirements
- Enforce our terms and conditions
- Protect our rights, property, and safety
- Respond to legal requests and prevent illegal activities
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf:
- Background check companies (for employment screening)
- Payment processors
- Website hosting and IT services
- Email and communication platforms
- Analytics providers
These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Business Transfers
If Semper Secure is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
Legal Requirements
We may disclose your information when required by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from law enforcement or government agencies
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
- Enforcement of our agreements and policies
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Security Measures Include:
- Encrypted data transmission (SSL/TLS)
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You provide information at your own risk.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Client Information: Retained for the duration of the business relationship plus 7 years for records and compliance
- Employment Applications: Retained for 2 years from application date
- Marketing Communications: Retained until you opt out or request deletion
- Website Analytics: Retained for 26 months
When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a portable format.
Correction
You have the right to request correction of inaccurate or incomplete personal information.
Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions (such as records retention requirements).
Opt-Out of Marketing
You have the right to opt out of receiving marketing communications from us at any time.
Do Not Track
Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals because there is no universally accepted standard for how to respond to them.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell personal information)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
Exercising Your Rights
To exercise any of these rights, please contact us at:
- Email: privacy@sempersecure.com
- Phone: [PHONE NUMBER]
- Mail: Semper Secure, [ADDRESS]
We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
Third-Party Websites
Our website may contain links to third-party websites, including social media platforms. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the “Last Updated” date at the top of this page
- Sending email notification for significant changes (if we have your email address)
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Semper Secure
Privacy Inquiries
Email: info@sempersecure.com
Phone: (609) 342-9657
Address: Greater Philadelphia Area
Website: www.sempersecure.com
We will respond to your inquiry as promptly as possible, typically within 5-10 business days.